FAQs
Finding your local health and fitness services is easy! Simply use the Search area on our homepage. Enter what activity or service you’re looking for (you can leave this blank if you’re not sure yet) and type your city.
Use the search result filters to refine the results to meet your needs and interests.
You can also visit the activity categories in the main menu for some inspiration!
To find services or activities nearby, you can use the “Nearby” filter in the search result page and toggle the distance to suit your preferences.
Make sure you allow your browser to see your location, a pop up should appear requesting permission.
Absolutely not, we want Physeek to be simple to use with zero commitments.
You can use our search tool to discover new and interesting services. To book, you can go directly to the partner website. Sometimes our partners include the option to book via Physeek, you would need to register to make a booking through via Physeek.
Reviews are important to us and help to improve the experience for everyone else using our platform.
To review one of our partners, visit their service or activity page, scroll down to the “Rate us and Write a Review” section. Register your email address and start documenting your feedback, don’t forget to submit!
Sometimes we’ll use the feedback from Reviews to optimise our platform and ensure only the best businesses continue to partner with us.
There are two ways to make a booking, this depends on which approach our partner has chosen.
1. On the partner’s page, select “Book Now” and follow the steps. You will need to register with Physeek if you have not done so already and logged in.
If the Book Now button is not visible…
2. Book directly with our partner by visiting their website or contacting them. Details will be visible on their page.
If you made your booking via Physeek, managing your booking is simple.
Login to your account and visit your dashboard. Go to “Bookings” and select “Action” to update your booking. If you originally booked directly with the service provider, then you will need to contact them to manage the booking for you.
Updating or cancelling a booking is subject to the service provider’s Terms & Conditions. Requesting changes to your booking on Physeek may still be declined.
If you miss you booking, we recommend contacting the service provider as soon as possible. They will be able to guide you through their Policy and help where possible.
Payments are managed between yourself and our partners directly. If you need to request a refund, make sure you’ve checked their cancellation policy and contact them to help you.
You maybe offered an exchange or re-schedule if a refund isn’t possible.
Absolutely, we’re always in search of the latest and greatest health and fitness businesses in the UK.
Please contact us with their company details or drop them ours!